IMPORTANT INFORMATION FOR THOSE SEEING A REGISTERED TEXAS LICENSED PROFESSIONAL COUNSELOR

You have the right to access your mental health care records. Texas law requires that requests for mental health records to be in writing. To obtain your records, or your child’s records, please email me for the document request. You may select “Request for Records” from the drop down menu.

If the records are to be used in legal litigation, please include case information, such as the case number, title, and court where the case is pending.

If you require a Business Records Affidavit, please let. me know in your request for records. There is a $15 charge for providing a Business Records Affidavit. No Affidavit will be released until the fee is paid.

If you have any complaints during your time with me you have a right to have your complaints heard and resolved in a timely manner. If we cannot resolve the issue to your satisfaction, you may file a complaint with my licensing board:

Texas Behavioral Health Executive Council
1801 Congress Avenue, Suite 7.300
Austin, TX  78701
Telephone:  1-800-821-3205

If you have a complaint concerning HIPPA Privacy Regulations, you may contact the U.S. Department of Health and Human Services, Office for Civil Rights, at:  OCRMail@hhs.gov.  

If you believe that you have a Consumer Complaint regarding the privacy and security of your health information, you may contact the Texas Office of the Attorney General and file a consumer complaint here.

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Notice Concerning Complaints About Your Mental Health Therapist

You can report any complaints for investigation about your mental health therapist to the Texas Behavioral Health Executive Council (BHEC) by submitting the complaint on an approved complaint form downloaded from:

 bhec.texas.gov/how-to-file-a-complaint

You may also call or write and request the complaint form be mailed to you:

Texas Behavioral Health Executive Council
Attention:  Enforcement
1801 Congress Ave.
Ste. 7.300
Austin, Texas 78701
(512) 305-7700 or 24-hour, toll-free system: (800) 821-3205

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Notice Concerning Complaints About the Privacy and Security of your Health Information

You can file a consumer complaint regarding the privacy and security of your health information by contacting the Texas Office of the Attorney General and filing a consumer complaint via:   

www.texasattorneygeneral.gov/consumer-protection/health-care/patient-privacy

or call (800) 621-0508